Responsible Gaming at aq44
We are committed to keeping gaming fun, fair, and safe. aq44 provides tools and guidance to help every Bangladesh player stay in control of their gaming habits.
21+ Only. aq44 is strictly for players aged 21 and above. Underage gambling is prohibited and we actively verify player ages during registration.
Our Commitment to Responsible Gaming
At aq44, we believe that gaming should be an enjoyable pastime — never a source of financial stress or personal hardship. We are dedicated to offering a safe and transparent environment where players across Bangladesh, from Dhaka to Chittagong, Sylhet to Cox's Bazar, can engage with our platform with complete peace of mind.
Responsible gaming means understanding the risks, setting personal boundaries, and knowing when to step away. aq44 has built a suite of practical tools directly into your account settings so you can manage your gaming experience on your own terms — no phone calls, no waiting, just immediate control at your fingertips.
We encourage every player to treat gambling purely as entertainment. Never chase losses, never gamble with money you cannot afford to lose, and always keep gaming secondary to your family, work, and daily responsibilities. These principles are not just guidelines — they are the foundation of how we operate at aq44.
Responsible Gaming Tools
Self-Assessment: Is Gambling Affecting You?
Honest self-reflection is the first step toward healthier gaming habits. Ask yourself the following questions. If you answer 'yes' to two or more, we strongly recommend using our responsible gaming tools or reaching out to our support team.
- Do you gamble with money intended for rent, food, bills, or other essential expenses?
- Do you find yourself spending more time or money gambling than you originally planned?
- Have you borrowed money, sold assets, or lied to others to fund your gambling?
- Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?
- Has gambling caused problems in your relationships, work, or personal well-being?
Gambling should never be used as a way to earn income, escape problems, or cope with stress. If you feel gambling is no longer fun and is instead causing harm, please contact our support team immediately or use the self-exclusion tool in your account settings.
Common Questions About Responsible Gaming
Below are answers to the questions our Bangladesh players ask most frequently about responsible gaming policies and tools at aq44.
Log in to your aq44 account, navigate to Account Settings, and select Responsible Gaming. From there you can set a daily, weekly, or monthly deposit limit in BDT. The limit takes effect immediately and can only be lowered — not increased — until a 7-day cooling-off period has passed.
Self-exclusion is a voluntary block on your own account. You can request a self-exclusion period of 6 months, 1 year, or permanently through Account Settings. During self-exclusion you cannot log in, deposit, or place bets. To lift a temporary exclusion you must contact our support team after the period ends; permanent self-exclusion cannot be reversed.
Yes. The Time-Out feature lets you pause your account for 24 hours, 7 days, or 30 days. Your account balance is preserved and any active bonuses are paused. You will not receive any promotional messages during a time-out period. Once the time-out ends, your account automatically reactivates.
You can contact aq44's support team at any time via live chat or email at [email protected]. Our team is trained to handle responsible gaming requests with full confidentiality. You can also activate self-exclusion or a time-out yourself directly in Account Settings without needing to speak to anyone.
Get Help When You Need It
aq44 is committed to being there for every player who reaches out. Whether you want to activate a protective tool, ask about your account activity, or simply talk to someone about your gaming habits, our team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
If you believe gambling is negatively affecting your life, your finances, or your relationships, please do not hesitate to reach out. All responsible gaming enquiries are handled with complete confidentiality.
Email us: [email protected]
Response time: within 2 hours during Bangladesh business hours, within 6 hours at all other times.
Remember: activating responsible gaming tools is a sign of strength, not weakness. aq44 fully supports every player who takes proactive steps to manage their gaming behaviour, and we will never penalise or disadvantage an account for using these features.
Ready to Play Responsibly?
Explore aq44's full range of games knowing that your safety comes first. Log in to manage your account settings, or visit our FAQ for more help.